Mastering 3D: Expert Tips from Our Head of Customer Success



Mastering 3D: Expert Tips from Our Head of Customer Success

Looking to elevate your brand’s 3D strategy? Then you’ve found the right place. Join our Head of Customer Success, Mattias Österberg, as he shares 3 best practices to help you get started.

Here we go!

1) Define Objectives & 3D Strategy
Begin by outlining clear objectives. Determine what you aim to achieve with your 3D implementation. Whether it’s reducing returns, enhancing customer experience, or boosting sales, setting clear goals is crucial and helps you set expectations.

2) Start Small, Test, and Learn
Begin with a pilot project. Test the waters by implementing a 360 viewer or Virtual Try On for a limited range of shoe models. Gather data, analyze results, and learn from the initial implementation to refine your strategy. When you see your efforts getting traction, scale up.

3) Invest in Quality Content
Focus on creating high-quality 3D content. Ensure your shoe models are accurately represented in 3D, allowing customers to visualize them effectively. Invest in realistic and detailed models to drive engagement and sales. If you can’t do it yourself, which most likely will be the case if you’ve never worked with 3D, find a supplier that can transform your physical shoes into 3D.

“When you select a partner for implementing your 3D strategy, make sure they fulfill your needs short term for the test but also long term in case you decide to scale-up one day. Preferably, one partner should be able to produce, distribute and deliver 3D experiences at scale – all in one.”

Mattias Österberg, Head of Customer Success at Fibbl.

By adhering to these tips, you can lay a strong foundation for integrating 3D into your brand’s e-commerce, whether it’s on Shopify or not, creating a more immersive and engaging shopping experience for your customers. Want to learn more? Check out this page!

Want to explore the possibilities?