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Why 3D Reduces Return Rates

By Johan Bertilsson

There are many reasons customers return their products. Misleading expectations, wrong color, or a significant discrepancy between the product image and the actual product are all common reasons. However, a 3D model can help provide a true representation of the product and reduce returns, according to our Head of Customer Success, Mattias Österberg.

Johan Bertilsson
Johan Bertilsson
Co-founder, Fibbl
ABOUT THE AUTHOR

Johan is co-founder of Fibbl, where he leads go-to-market. The team has scanned over 20,000 shoes and bags into interactive 3D, and he works directly with more than 50 footwear and bag brands including GANT, Gola and Samsonite on replacing traditional photography workflows with 3D and AI content production.

Johan Bertilsson
Johan Bertilsson
Co-founder, Fibbl

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Johan bertilsson - co founder
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